We know our customers are not just looking for the best quality products; they want a level of superior service to back up those products.
That is why we have established our business to ensure our customers have excellent pre-and post-sales support.
Regardless of our customers’ location site our highly trained application and service engineers are on hand to assist them on-site, via remote support or Smart TechApp that allows our team to support software diagnostics, covering installation, inspection, and maintenance, right through a systems life span.
Sales Team
Our customers’ success is our primary focus, and our worldwide sales team is there to support our customers through each step of the way in selecting the right laser(s) for the specific application to optimally address our customer’s needs.
Our sales team will help you develop a plan for success.
To get started and be put in contact with the most appropriate member of the team you can either:
- call us on +1-213-418-4667 direct or on WhatsApp, Viber, WeChat or Kakaotalk
- Facebook, Instagram, Twitter, YouTube, or Messenger
Service
For efficient and responsive management of all inquiries relating to:
- Spare parts
- Warranty claims
- Warranty extensions
- Set up support
- Training
- Integration
We strive to develop methods and procedures that transform your manufacturing experience, deliver efficiency, and offer our customers unprecedented levels of versatility. We are committed to providing the same levels of dedication to our product support; ensuring your service and warranty requirements are dealt with in a timely and prompt manner and product inquiries are quickly satisfied, ensuring our customers receive all the information needed to meet their requirements.